Jeremy Endo
Senior Product Designer (UX)
San Diego/Los Angeles, CA | jeremyendo31@gmail.com | (516) 852-7729 | linkedin | jeremyendo.com
SUMMARY
Senior UX designer with 10 years of experience shipping high-visibility digital products across beauty, education, retail, and automotive industries. Adapts to agency and in-house teams, delivers on deadlines, and keeps stakeholders aligned through transparent, candid communication. Most notably led the UX design work that kicked off Toyota North America’s digital redesign after clients rejected pitches for over 5 years prior.
SELECTED IMPACT
Toyota Design System Re-platforming; optimized Toyota’s digital library from hundreds of bespoke components to 30+ Adobe CMS driven dynamic components and authorable content blocks.
Unity Learn; Defined and designed Unity’s education platform by helping clients create the curriculum, gamify the system and spark community by integrating a calendar of live streamed events.
BJ’s Wholesale Omnichannel Transformation; owned relationships with third party vendors, led the UX/UI redesign of the b2b sales portal, and delivered updates across all marketing and sales experiences.
EXPERIENCE
Senior Product Designer (UX) | Saatchi & Saatchi Oct. 2021 – Present
Team of 25 designers | Main Client: Toyota North America | Agency Partners: TMNA, Stage3, Five & Done, iCrossing
Led UX for the 2021 toyota.com homepage and global nav redesign, the first of many page and template redesigns, introducing shopper-focused narrative modules, richer vehicle-page storytelling, and site-wide dev optimizations.
Continue to own and contribute to core experience updates, including model landing pages, shopping tools, and owner account dashboards, presenting concepts, prototypes, and design POVs to Toyota stakeholders at every leadership level.
Re-platformed bespoke site experiences into configurable content blocks within a new design system, as part of the site migration to Adobe Experience Manager/Cloud. Optimizing content from 200+ variant modules to 30 key authorable component and, approximately 20 dynamic modules
Manage and mentor junior and mid-level designers through agile sprints, and cut new-hire time to first meaningful contribution from one month to two weeks by owning team onboarding.
Step-in principal designer to unblock work and hit aggressive deadlines, partnering with strategy, research, and multiple developer teams on prototype testing, QA, and Jira issue tracking before launch.
UX Designer | Heat Waves Nov. 2019 – Oct. 2021
Maison Louis Marie Website; Nike Run Club Pitch Work; Unity Learn End To End Experience; Apple Internal Tool; + More
Collaborated with large and small brands to define and design their visions and rolled out continuous improvements over multi-year engagements as part of a small agency.
Optimized clients’ site performance across devices, sometimes up to 34% by MVP launch. This led to further streamlining seen as reduced customer service inquiries and increased site engagement across leading content and shopping pages.
Reported directly to the Design Director/Founder as part of a small team, working on 2-3 different clients and business verticals at a time.
Senior UX Designer | BJ’s Wholesale April 2018 – Nov. 2019
Led UX and collaborated with PM’s to direct concept-feature maps, created end to end user flows with all integration points for membership, shopping path, fulfillment for B2C and B2B teams.
Adjunct Professor | Tufts University & Montserrat College of Art June 2016 – Dec. 2018
Taught Intro to Print Making,, including screenprint, woodblock, intaglio techniques and art theory.
SKILLS
Tools
Figma, Maze, Jira, Confluence, Adobe Digital Experience Manager, general user research methodologies
Leadership
Intern + Junior level mentorship, onboarding, stakeholder management, design critique, roadmap planning, cross-functional collaboration, project UX lead, design strategy, client deck creation and client presentation
EDUCATION
Masters, Fine Art | Tufts University, 2016
Bachelors of Science, Fine Art | Skidmore College, 2014
LANGUAGES
Japanese | Intermediate
Spanish | Elementary